Last updated: January 12, 2025
Welcome to H2O Fashion! We value your trust and are committed to protecting your privacy. This page explains how we collect, use, and safeguard your information when you shop with us or visit our website.
1. What Information We Collect
We collect only what’s necessary to process your orders and improve your experience. This includes:
- Personal Details: Name, email address, shipping address, and phone number.
- Payment Information: Securely processed by our trusted payment partners (we don’t store your payment details).
- Website Usage Data: How you use our site, collected through cookies (see below).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website and services.
- Send updates about your order, promotions, or our marine conservation efforts (only if you opt-in).
3. Sharing Your Information
We respect your privacy and will never sell or share your information with third parties for marketing purposes. We may share your data with:
- Trusted service providers (e.g., payment processors and shipping companies) to complete your purchase.
- Legal authorities if required by law.
4. Your Privacy Choices
You have control over your information:
- Access and Update: You can request a copy of your data or ask us to update it.
- Delete Your Data: You can request that we delete your information, except where we must retain it (e.g., for legal or accounting purposes).
- Opt-Out of Marketing: You can unsubscribe from our emails anytime by clicking the “Unsubscribe” link.
5. About Cookies
Cookies are small files stored on your device that help us improve your experience. Here’s how we use them:
- Essential Cookies: These are required for the website to function (e.g., remembering what’s in your cart).
- Performance Cookies: Help us understand how visitors use our site so we can improve it.
- Marketing Cookies: Allow us to show you relevant ads and promotions (only if you accept).
6. Managing Cookies
You can control how cookies are used:
- Adjust your browser settings to block or delete cookies.
- Use our cookie banner to accept or decline specific cookie categories when you visit our site.
7. Security Measures
We take your privacy seriously and use encryption and secure servers to protect your data. However, no online system is 100% secure. Please contact us immediately if you suspect any unauthorized use of your information.
8. Links to Other Sites
Our site may contain links to external websites (e.g., social media). We’re not responsible for their privacy practices. Please review their policies if you visit these sites.
9. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
10. Contact Us
If you have any questions or concerns about your privacy, please get in touch with us through WhatsApp or Instagram.
Thank you for trusting H2O Fashion and supporting our mission to clean the ocean and promote saving marine life! 🌊💙